Privacy Policy

1. Introduction

Welcome to Cuentana ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our language learning application and website (collectively, the "Service").

By using our Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

• Account Information: When you create an account, we collect your name, email address, and password (if using email/password authentication).
• Profile Information: Your language preferences, learning level, and quiz results.
• Learning Data: Stories you've read, pages completed, bookmarks, and progress information.

2.2 Information from Third-Party Authentication

If you choose to sign in using Google or Facebook, we receive:

• Your name and email address
• Profile picture (if available)
• Account identifier from the authentication provider

We do not receive or store your passwords from these services.

2.3 Automatically Collected Information

• Usage Data: Time spent learning, session duration, and feature usage.
• Device Information: Browser type, device type, and operating system.
• Log Data: IP address, access times, and pages viewed.

3. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve our Service
• Personalize your learning experience based on your level and preferences
• Track your progress and save your place in stories
• Send you important updates about your account or the Service
• Respond to your inquiries and provide customer support
• Analyze usage patterns to improve our content and features
• Protect against fraudulent or unauthorized activity

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: With trusted third parties who help us operate our Service (e.g., hosting, analytics, email delivery).
• Legal Requirements: When required by law or to protect our rights and safety.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.
• With Your Consent: When you explicitly authorize us to share information.

5. Third-Party Services

Our Service integrates with the following third-party services:

• Google Sign-In: For authentication. Subject to Google's Privacy Policy.
• Facebook Login: For authentication. Subject to Meta's Privacy Policy.
• Analytics Services: To understand how users interact with our Service.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, secure authentication methods, and regular security assessments. However, no method of transmission over the Internet is 100% secure.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our Service. You may request deletion of your account and associated data at any time by contacting us.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict certain processing of your data
• Export your data in a portable format
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us at philipwooleryprice@gmail.com.

9. Children's Privacy

Our Service is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: philipwooleryprice@gmail.com